Talaria E-Bike Shop Shipping Policy

Shipping Methods and Costs

We offer multiple shipping options to meet your needs. Shipping costs are calculated based on the weight of your order and the delivery location. During checkout, you will see the available shipping methods and their respective costs.

Processing Time

Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with tracking information. Please note that processing time may be longer during peak seasons or promotions.

Delivery Time

Delivery times vary based on the shipping method selected and the destination. Estimated delivery times are as follows:

• Standard Shipping: 10-15 business days

• Express Shipping: 3-5 business days

International Shipping

We offer international shipping to select countries. International shipping costs and delivery times will be calculated at checkout. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can track your order through the carrier’s website. If you do not receive a tracking number, please check your spam folder or contact our customer service team for assistance.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical street address for delivery.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us immediately. For damaged shipments, please retain all packaging materials and provide photos of the damage. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.

Changes to Shipping Address

If you need to change the shipping address after placing your order, please contact us as soon as possible. We will do our best to accommodate your request, but changes cannot be guaranteed once the order has been processed.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at [your contact email or phone number]. Our customer service team is here to help!